Focus on customers

An overview

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Whether in the terminal or on the apron: Fraport organises all processes responsibly and efficiently - also thanks to modern technology. Successful airport operations mean smooth handling processes, a functioning infrastructure and short transfer times. The employees at the airport play an important role in this. Particularly relevant for safe airport operations are the airport fire brigade, the Medial Center and the rescue service as well as corporate security.


As the operator of Germany's largest air traffic hub, Fraport AG has extensive knowledge and many years of experience in all areas of flight and terminal operations - especially as a provider of ground handling services. But the company is also familiar with retail, infrastructure and airport expansion. Fraport passes this know-how on to its subsidiaries, joint ventures and customers.


Versatile shops, restaurants and bars: Frankfurt Airport is an exciting marketplace for travellers and visitors and a premium location for retail and gastronomy. Fraport offers numerous airport-related services - from IT infrastructure and terminal equipment to construction services. The services also include security-related aspects: Strict access regulations apply at the airport for security reasons. The Service Center Airport ID Cards (SCF) is responsible for issuing the required airport ID cards.


Infrastructure creates the basis for activity: at Frankfurt Airport, experts from various disciplines work together in a spirit of trust - for the successful implementation of demanding major projects. The construction projects are as varied as the passengers and visitors at the airport: structural and civil engineering, civil engineering, modernisation measures, the construction of traffic routes or tunnels make an important contribution to the "Good Journey".

The PROBIS system

Projects that have been successfully implemented with

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PROBIS intelligently combines all cost management processes in one solution. Always have all costs and revenues under control throughout all phases of a project.

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    Intelligent Developer Calculation
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    Full cost control
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    AI-based benchmarking
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